Return and Refund Policy for Classifieds Marketing

Effective Date: [15th November 2024]

Thank you for shopping with Classifieds Marketing. We strive to provide you with the best digital products and services. Please read our Return and Refund Policy carefully to understand your rights and our terms regarding refunds and returns.

Digital Goods

As a provider of digital goods, including software tools and business marketing services, we have a No Return Policy for digital products once they have been delivered. Digital products are non-returnable and non-refundable unless:

  • The product is not delivered: If you have purchased a digital item and it has not been delivered within the agreed-upon time frame or has encountered an issue during the delivery process, you are eligible for a refund.

Please Note: You must notify us of any delivery issues within 3 days from the date of purchase to be eligible for a refund.

Services

For services provided by Classifieds Marketing, including business marketing, website services, and other related consulting services:

  • Once we begin work on a service (i.e., when work is initiated or the service is delivered), we are unable to offer a refund. This applies to both ongoing services and completed work, including marketing campaigns, website design, content creation, and any other services.

By purchasing our services, you acknowledge that you understand and accept this policy.

Refund Process

If you believe you are eligible for a refund based on the conditions outlined in this policy, please follow these steps:

  1. Contact Us: Reach out to us via email at studioclassifieds[AT]gmail.com within 3 days of the issue (e.g., non-delivery of digital products).
  2. Provide Proof: Include relevant details, such as purchase receipts, order IDs, or any other information that will help us review your case.
  3. Review: We will review your request and, if eligible, process your refund. Refunds will be issued to the original payment method used for the purchase.

No Refunds for Initiated Services

Once services are started or delivered, we cannot offer refunds, as we have already committed resources and time to fulfill your order. This includes situations where:

  • A service contract has been signed.
  • Work has begun on a campaign or marketing service.
  • Deliverables (such as reports, digital products, etc.) have been provided.

Exceptions

While our policy is firm on digital products and services, there may be exceptional circumstances where a refund can be considered at our sole discretion. In such cases, the following factors will be considered:

  • Mistakes on our part: If we made a mistake with the order or failed to deliver as promised, we may consider offering a refund or alternative solution.
  • Technical issues: If technical issues prevent us from fulfilling the service or product, we will investigate and either offer a resolution or refund where applicable.

Changes to This Policy

We reserve the right to update or modify this Return and Refund Policy at any time. Any changes will be posted on this page with an updated Effective Date. It is your responsibility to review this policy periodically.

Contact Us

If you have any questions or concerns regarding our Return and Refund Policy, please contact us at:

Email: studioclassifieds[AT]gmail.com
Website: https://whatsapp.classifiedsmarketing.com